Help Center
Getting started
- How do I create an account? (Sign up with your mobile number, verify OTP, and complete your profile.)
- How do I join my village, surname, or profession group? (You're auto-added on signup; find more via group search.)
Blood network
- How do I find blood donors nearby? (Open Blood → search by group; donors within ~5 km are shown.)
- How do I post an urgent blood request?
- I'm a donor — how do I respond to a request?
Community & posts
- How do I create a post (news, help, job, Q&A)?
- How do I choose the audience for my post?
- How do I report or block someone?
Family & referrals
- How do I add family members to my tree?
- How do I invite people / use a referral code?
Points & recognition
- How do I earn points and badges?
- How does the community leaderboard work?
Account & settings
- How do I change the app language (English / తెలుగు)?
- How do I switch light/dark theme?
- How do I reset my password? (Forgot Password → OTP verification.)
- How do I delete or delete my account? (Settings → Privacy → Delete Account; 30-day restore window.)
Donations
- How do I support Pidikili? (Voluntary UPI donation via the app.)
- Are donations refundable? (Generally non-refundable unless required by law.)
Still need help? Email support@pidikili.com — we reply within 24 hours.
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